Wrong Items or Damaged on Arrival
We will take full responsibility for this issue and will resend the frames at no charge. Please contact us immediately and provide us with your order number, item number, along with pictures of the wrong / damaged item.
Quality warranty
Wholesalers will enjoy a 30-DAY of receipt quality warranty, covering any possible defect in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.
Size Issue
There is a detailed frame size on the page, please confirm it in advance before purchasing, or suggest that you can purchase a sample to check the size in due course. If you feel that the glasses do not meet your expectations, please contact us for further solutions.
Visual Color Difference Issue
Frame color might slightly differ from what you see on the website due to light, varying screen resolutions, and photo backgrounds. If you feel that the glasses do not meet your expectations, please contact us for further solutions.
Dropshipping orders
In addition to enjoying the above after-sales service, we will give more after-sales support to help you open up the market and build your customers' long-term trust in you.